Question 1

How quickly can you get me installed?

Accepted Answer

Within 3 days of your quote, we can book your installation date. The actual installation happens right after that, depending on how big the job is. Larger or more complex projects may take a bit longer to schedule, but we work hard to get you installed as quickly as possible.

Question 2

Do you offer design help or do I pick the design?

Accepted Answer

We handle all the design work for you. During your free quote consultation, we discuss your vision: warm white (elegant), multicolor (festive), or a custom look. We then create a professional design recommendation based on your home's architecture and your preferences. You approve the design before we install, so you're in complete control.

Question 3

What if I don't like my lights after installation?

Accepted Answer

We offer a 100% satisfaction guarantee. If you're not completely happy with your installation, we'll make adjustments or provide a full refund. We've served 300+ homes annually and built our reputation on customer satisfaction, so your happiness is our top priority.

Question 4

How do I know the price is fair?

Accepted Answer

We're transparent about pricing. Our Investment Guide shows real customer examples with actual photos and prices, so you can see exactly what installations cost. Pricing depends on roofline length, complexity, roof type/steepness, tree size, bush count, and design. We break down per-unit pricing ($5-$12/ft for rooflines, $275-$1,650+ per tree) so you understand what you're paying for. Get a free custom quote based on your specific home.

Question 5

How much does Christmas light installation cost in 2026?

Accepted Answer

Our professional Christmas light installation starts at $800 for residential homes in the Seattle metro area. Most installations range from $1,000-$2,000 for typical homes. Here's what to expect: Basic rooflines without complex cuts usually cost $800-$1,500. Comprehensive displays with bushes, trees, and multiple design elements typically run $1,000-$2,000. Larger estates with extensive property coverage (50+ bushes, multiple trees, full roofline and ridgeline, columns, ground lights) can reach $10,000 or more, especially tree jobs which are labor-intensive due to setup and takedown time. All prices include commercial-grade LED lights, professional installation, maintenance throughout the season, professional takedown in January, and climate-controlled storage until next year. Get an exact quote based on your specific home and design preferences.

Question 6

What's included in your Christmas light installation service?

Accepted Answer

Everything is included! You get commercial-grade LED lights and materials, professional design consultation, expert installation by our trained team, all necessary clips and mounting hardware, professional-grade timers, unlimited bulb replacement and repairs throughout the season, 24/7 seasonal support, professional takedown after the holidays, and year-round climate-controlled storage. It's completely done-for-you service. No ladder climbing, no storage hassles, no stress.

Question 7

Is light takedown and storage included in the price?

Accepted Answer

Yes, absolutely. Professional takedown in January and year-round climate-controlled storage are included at no additional cost. We carefully remove all lights, organize them by home, and store them safely in our facilities until next season. You never have to worry about finding storage space or untangling lights.

Question 8

Do you charge extra for bulb replacements or repairs during the season?

Accepted Answer

No! Bulb replacements and repairs are included at no extra charge throughout the entire holiday season. We use commercial-grade LED lights that are extremely reliable, but if anything goes out, we'll come fix it quickly (usually within 1-2 business days). This is part of our 100% satisfaction guarantee.

Question 9

How long does Christmas light installation take?

Accepted Answer

Most residential installations are completed in 2-4 hours depending on your home's size and design complexity. Larger homes or custom design packages may take 4-8 hours. We work efficiently to minimize disruption to your day. After you book, most projects are scheduled and completed within one week during our busy season.

Question 10

When should I schedule my Christmas light installation for 2026?

Accepted Answer

We recommend scheduling in October or early November to secure your preferred installation date and avoid the holiday rush. We offer installations from October through December, with priority given to early bookings. Our busiest time is mid-November through early December, so booking early ensures you get the exact date you want.

Question 11

What's your installation process?

Accepted Answer

Our process is simple and stress-free: First, fill out our free quote form online or call us at (425) 215-0935. We'll discuss your design vision and provide a detailed quote. Once you approve the design, we'll book your installation date. Our professional team arrives on your scheduled date and completes the installation, typically within a few hours. We test everything to ensure it's perfect, then you simply enjoy your beautiful display all season long while we handle any maintenance needs.

Question 12

How quickly can you install my lights?

Accepted Answer

We pride ourselves on same-week installation during most of the season. Once you book, we typically complete your installation within 5-7 days. During our busiest weeks in mid-November and early December, it may take slightly longer, which is why we encourage early booking.

Question 13

When do you take down Christmas lights?

Accepted Answer

We professionally remove all lights in January, typically within 2-3 weeks after New Year's. We'll coordinate a specific takedown date with you. The takedown is just as careful and professional as the installation. We remove everything safely, organize your lights, and store them in our climate-controlled facilities until next season.

Question 14

What if my lights go out or malfunction during the season?

Accepted Answer

We offer 24/7 support during the holiday season. Simply call us at (425) 215-0935 or send us a message, and we'll schedule a service visit to diagnose and fix the issue. Most problems can be resolved within 1-2 business days, and there's no charge for bulb replacement or minor repairs. Our commercial-grade LED lights are extremely reliable, but we stand behind every installation.

Question 15

Do you offer a satisfaction guarantee?

Accepted Answer

Yes! We offer a 100% satisfaction guarantee. If you're not completely happy with your installation, we'll make it right or provide a full refund. We've served over 300 homes annually and have built our reputation on quality workmanship and customer satisfaction. Your happiness is our top priority.

Question 16

Are you licensed and insured?

Accepted Answer

Absolutely. ChristmasNW is fully licensed, bonded, and insured. We've been serving the Greater Seattle area since 2021 (entering our fourth season) and have completed installations for over 300 homes annually. Your property and our team are fully protected at every stage of installation and maintenance.

Question 17

What makes your service different from competitors?

Accepted Answer

We offer same-week installation (not weeks of waiting), commercial-grade LED equipment (not flimsy consumer lights), included year-round storage (no clutter in your garage), 24/7 seasonal support with fast 48-hour touch-ups, and a true done-for-you experience. Plus, we're local to the Eastside, based in Kenmore with our warehouse in Woodinville, so we can respond quickly to any needs throughout the season.

Question 18

What type of Christmas lights do you use?

Accepted Answer

We use exclusively commercial-grade LED lights designed for professional installations. These are not the lights you buy at hardware stores. They're weatherproof, energy-efficient, significantly brighter, and built to last for years. We offer both warm white and multicolor options, along with specialty products like C9 bulbs, mini lights, ground stakes, tree wraps, and light spheres.

Question 19

Can I choose custom colors or designs?

Accepted Answer

Yes! We offer fully customized designs tailored to your home and preferences. Choose from warm white (classic elegant look), multicolor (festive traditional look), or custom color combinations. We also offer specialty designs including tree wrapping, ground lighting, pathway lights, and architectural accent lighting. Our design consultation is included in every installation.

Question 20

Can you install my client-owned lights or Govee lights?

Accepted Answer

No. We only install our own professional-grade commercial lighting equipment. We cannot install client-provided lights, Govee lights, or lights from other companies. This policy ensures consistent quality, safety standards, warranty coverage, and allows us to provide our comprehensive maintenance and support throughout the season. Using our equipment means we can guarantee everything will work perfectly and be maintained all season long.

Question 21

Do you hang lights that I already own?

Accepted Answer

No. We only install our own professional-grade lighting and materials. Whether it's lights from previous years, consumer brand lights, smart home systems like Govee, or any other third-party equipment - we cannot use them. This ensures every installation meets our quality standards, safety requirements, and allows us to provide our full warranty and 24/7 maintenance support.

Question 22

Can you match the lights I had from another company?

Accepted Answer

Yes, we can typically match or improve upon previous installations using our own commercial-grade equipment. During your design consultation, share photos or describe what you had before, and we'll create a similar or enhanced design using our professional-grade materials. We cannot use those previous lights - only our own equipment.

Question 23

Do you install trees by themselves?

Accepted Answer

No. We only install trees as an addition to a roofline installation. Tree wrapping is labor-intensive and requires setup and takedown time equal to installation time, so we include it as part of a comprehensive home display. If you're interested in tree lighting, it must be combined with roofline or other primary home lighting as part of your project.

Question 24

How do I book Christmas light installation for 2026?

Accepted Answer

Booking is easy! Fill out our free quote form on this page, or call us directly at (425) 215-0935. We'll discuss your design vision, provide a detailed quote, and once approved, we'll schedule your installation date.

Question 25

When is payment due?

Accepted Answer

Payment is due after installation is complete. About 99% of our clients pay online by credit card, debit card, or ACH transfer. We also accept any other payment method you prefer.

Question 26

Can I get a free quote without committing?

Accepted Answer

Yes! Our quotes are always free with no obligation. Fill out our quote form or call us, and we'll provide a detailed estimate based on your home and design preferences. You're under no obligation to book. We simply want to help you understand your options and pricing.

Frequently Asked Questions

Common Questions

Pricing & Packages

Installation Process & Timeline

Service Quality & Warranty

Equipment & Design

Booking & Payment

Still Have Questions?